Product
RightCapital is an innovative financial tech startup providing cutting-edge holistic financial planning software. We were recently voted by The Daily Finance as one of Connecticut's Best Fintech companies! We started as a group of entrepreneurs working from a garage in Connecticut to now having the 3rd largest financial planning technology company in the US. We have seen tremendous growth within this space, and have our eyes squarely set on growing this company to the next level as we help financial advisors add value to their clients!
RightCapital's Product Associate will help support the next phase of our organization's evolution. Your success in this role will require strong analytical and communication skills, including an eye for detail and the ability to support multiple projects at once. You will be an essential component of the RightCapital product team, ensuring we continue to expand our capabilities as the company’s growth accelerates.
You will participate in the creation, design, and testing of various projects designed to enhance RightCapital’s industry leading product features and to increase efficiency for our internal teams. These projects will include coordination with our engineering team and communication with internal groups.
Review feedback provided by customers and internal associates, help to select and prioritize projects that meet the needs of all constituents.
Take ownership of assigned product projects, including creating wireframes for front-end design, and writing detailed specifications for how functionality should work.
Perform functional and regression testing related to all product releases and help to identify and report any bugs or inconsistencies with product design.
Establish strong collaborative relationships with functional leaders and teams in Sales, Partnerships, Customer Experience, Marketing, and Engineering. Communicate new product initiatives and identify opportunities to create efficiencies with internal systems.
Be the first point of contact for customer support issues. Triage to identify the root cause where possible in conjunction with Engineering and Product Support teams. Provide consistent communication to all affected parties until the issue is resolved.
Provide input and feedback on all product initiatives and activities.
Strong analytical skills, ability to investigate a situation, understand the root cause and propose solutions.
Excellent oral and written communication skills.
Strong time management capabilities, and ability to execute multiple projects simultaneously.
Ability to influence at all levels of the company.
Low ego with a growth mindset, willing to take on both “stretch up” and “stretch down” assignments based on what needs to be done.
Willing to work hard each day.
Attention to detail and excellent organizational skills.
Intellectual curiosity, taking the initiative to improve people, processes, and tools.
Exciting, welcoming, and challenging work environment
Multiple career path options
Group medical health insurance – multiple options with generous subsidies
Vision and Dental group insurance
401(k) Plan with 100% employer match up to 3%, then 50% employer match from 3-5%
$1,200 yearly wellness fund that allows employees to improve all aspects of their wellbeing
Free onsite gym membership
Free weekly team breakfast and lunch
Flexible vacation (no limit)
Casual dress code
Pet friendly office
Fun and social outings, including happy hours and team building events
Exciting growth opportunities and did we mention yet that we have a lot of fun!
Eligible for a yearly bonus of up to $1,500
Schedule: 8-hour shift, Monday to Friday
Location: Shelton, CT (Hybrid)
Overall target compensation: From $55,000 per year, plus an annual bonus